Every new user, connected and committed to the Price intelligence system, receives a comprehensive friendly technical support via available tools, while using Competera dashboard. Moreover, each account on an advanced plan has a dedicated Customer Success manager.
- At the beginning of your path with Competera our Activation team will conduct the all-encompassing Demo over the product and its major features. During the Demo, the user's dashboard is configured to the presences.
- Customer Support specialists are available in weekdays working hours, and always ready to tackle any issue and solve upcoming problem.
- Each user gets an access to the Knowledge Base materials, which have an easy to read outline and VARIOUS sections of interest.
- Each user will be provided with an on-boarding objectives plan to accomplish.
- Each Advanced plan account will receive a comprehensive consultation over Reprising strategies.
Use an internal Dashboard chat, or ask for information from the Customer Success Manager :)