- The data in the dashboard updates after each pre-planned scan. The scan settings are available to implement against each competitor, category, and your website as well.
- For example, the scan time is set for 7 am daily. Complete scan cycle consists of two parts: the data scraping from the websites and results transfer to the dashboard. The cycle usually ends within two hours after launch.
- Data collection always starts at a particular time without delays. All settings are available in the dashboard.
Data transfer may be delayed for several technical reasons. The main of which is massive data sequence in most peak morning hours. However, there might be other troubles, like technical mishaps during transfer.
Therefore, do not panic! Write to Support department, and you will always control the situation!