Support Center
Quick how-to's
Quick guides and answers to common questions split up by sections.
Interact with the support team
Basic recommendations
- How do I download and read a report?
- I spotted an inaccurate product match. What can I do to fix this error?
- Step-by-step guide through Competera Price Intelligence Chrome extension
- How to contact and interact with Competera team?
- How to reach Customer Support ?
- Does Competera provide knowledge base and user guides ?
Sophisticated topics
- How can I view the results of rematching?
- How can I review manual rematch orders?
- How do I order a manual product rematch?
- What is High Price Divergence (HPD) and what should I do with it?
- Automated Rematches
- What is crawler/spider ?
FAQ for Vendors (Suppliers)
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